Unlimited users
No per-seat software fees. Bring the whole team into the workflow.
For food makers and distributors
Keep every order, batch and collection in view.
Connect sourcing, production, quality, stock and dealer sales in an operating flow shaped around your products and route to market.
For food manufacturers and distributors managing recipes, shelf life, production, multiple warehouses and dealer credit.
Talk through your workflowBuilt for your control
See what ownership means Your system should answer to your business.
Bring the whole team. Keep control of your business data. Agree security, custom-work and handover terms before implementation.
01
Your business data stays yours
Data access and handover expectations are agreed with you.
AWS-backed hosting & security
Security controls and shared responsibilities are agreed for your deployment.
Where the work gets stuck
The operational details behind the bigger problem.
These are the handoffs teams usually need to make visible before they choose a system.
01
Batch history is hard to reconstruct
Material, production and finished-goods records live in different places, making a supplier or lot question slow to answer.
02
Expiry and availability are easy to miss
Stock can age in one location while another team reorders or promises the same item.
03
Margins are estimated
Ingredient changes, yield, packaging and processing costs make product-level profitability difficult to see.
04
Dealer follow-up is disconnected
Orders, dispatch updates, credit limits and overdue balances are spread across calls and messages.
A workflow, not a generic feature list
From supplier receipt to dealer collection.
Carry the item, lot and order context through the handoffs between purchasing, production, warehouse, dispatch and finance.
Food & FMCG / Workflow mapSTEP 01 / 05
ACTIVE WORK AREA
Plan demand
Review forecasts and confirmed orders against recipes, material availability and production capacity.
Three decisions worth seeing
The details that protect the next order.
Illustrative data. These flows are configured to your products, customers and operating rules.
PICK REVIEW / SO-1048
FEFO checkSunrise Retail · Mango nectar
| Batch | Expiry | Available | Decision |
|---|---|---|---|
| MN-2406-A | 12 Oct | 240 cases | Below buyer minimum |
| MN-2407-B | 28 Nov | 560 cases | Allocate 120 |
| MN-2408-C | 15 Jan | 410 cases | Hold for later |
The earliest lot fails this buyer's remaining-shelf-life rule. The next eligible lot is proposed for review.
Questions from the floor
What the system should answer.
Useful software makes the next decision clearer. The exact rules and responsibilities are agreed with your team.
How do we stop good stock expiring while newer batches ship first?
Capture expiry at receipt, choose an agreed FEFO picking rule, and show the warehouse which eligible lot to allocate. Customer-specific remaining-shelf-life rules and exceptions are configured during implementation.
Can we trace a finished batch back to its ingredients and forward to customers?
Link supplier lots, production consumption, finished batches and delivery records. A recall review can then identify affected stock and orders; traceability depends on accurate scanning and transaction capture at every handoff.
Can dealer schemes and credit rules be checked before invoicing?
Price lists, promotions, free-goods rules, credit limits and approvals can be modelled in the order flow. We test the commercial rules against real invoices before rollout so exceptions do not disappear into manual adjustments.
At a glance
What the work covers.
The details change by team. The handoffs between them should stay clear.
Orders & dealer commerce
The records from enquiry through order confirmation and payment.
- Lead and account history
- Quotations and sales orders
- Dealer pricing and schemes
Procurement & incoming stock
Make purchase requirements and receipts visible to the people planning production.
- Supplier and item records
- Purchase planning
- Receipt and inspection
Recipes, production & costing
Link what you plan to make with the materials and actual work involved.
- Multi-level recipes and BOMs
- Material requirements planning
- Work orders and job cards
Quality & traceability
Keep inspection records close to the lots and work they describe.
- Incoming, in-process and final checks
- Forward and backward lot lookup
- Recipe revision and allergen controls
Stock, shelf life & fulfilment
Give warehouse and sales teams a shared view of stock that can be supplied.
- Multi-warehouse stock
- FIFO or FEFO picking
- Customer shelf-life rules
Finance, people & oversight
Keep the records that help leaders review margin, cash and execution.
- GST-ready sales records
- Receivable and margin views
- Attendance and payroll inputs
Food & FMCG capability map
The workflows behind the overview.
A detailed map of the work SurgeMind can support for food & fmcg teams. Browse the functional areas, then confirm fit and delivery scope with your team.
06Work areas38Capabilities
WORK AREAS06
Select an area to explore the workflows in scope.
WORK AREA 01
06 capabilitiesOrders & dealer commerce
The records from enquiry through order confirmation and payment.
- 01Configured workflow
Lead and account history
Keep enquiries, contacts, sales activity and previous orders together.
- 02Configured workflow
Quotations and sales orders
Prepare itemised offers, confirm quantities and track the order through fulfilment.
- 03Configured workflow
Dealer pricing and schemes
Configure customer, quantity and territory pricing, discounts or promotional rules.
- 04Custom delivery
Promotion and free-goods checks
Validate agreed scheme eligibility, usage limits and free-item allocation before invoice approval.
- 05Custom delivery
Dealer self-service
Offer a branded route for order placement, invoice access and balance review.
- 06Configured workflow
Credit and collections
Review credit limits, ageing, receipts and the next follow-up action.
Features marked for configuration, integration or custom delivery are confirmed during discovery. Final availability depends on workflow, provider and project scope.
Designed around your operation
Every lot carries its story forward.
See which handoffs depend on the same material, batch and customer records, then decide what should be configured first.
How we approach the work
Clear scope. Shared checks. A team ready to use it.
Every project starts with your current process. The proposal records the workflows, integrations, data work and support included, with assumptions and exclusions made explicit.
See whether the fit is real.
Bring one workflow you would like to make clearer.
The final scope and available capabilities are confirmed during discovery. Interface and workflow examples on this site are illustrative.